Answers from the Grove

Frequently Asked

About the Brand

What is Absolute Jaffa? +

Absolute Jaffa is a family estate founded in 1877, home to a peculiar grove that produces cricket-shaped citrus fruit. The story began when Reginald Jaffa found citrus inside a split cricket ball and planted the seeds.

What is a jaffa in cricket? +

A jaffa is a term in cricket for a ball so perfectly delivered that it is nearly impossible to play. It comes from a 1960s commentary, and the term has stuck with commentators and players ever since.

Is the grove real? +

The grove has been here since 1877. It will be here long after. We are not in the habit of elaborating.

When was Absolute Jaffa established? +

The estate was founded in 1877, when Reginald Jaffa discovered the first seeds inside a split cricket ball.

Products and Sizing

What products do you sell? +

We currently offer two products: The Grove Cap (£28, cotton, embroidered) and The Groundsman's Gilet (£95, 450gsm sherpa, recycled polyester). We also have upcoming products awaiting harvest: orange wine (£18), marmalade (£8), and a grower's board (£24).

What materials are your products made from? +

The Grove Cap is 100% cotton with embroidered detailing. The Groundsman's Gilet is made from 450gsm sherpa with recycled polyester outer.

What sizes do the caps come in? +

The Grove Cap is embroidered to order. We offer adjustable sizing for most head shapes.

What sizes are available for The Groundsman's Gilet? +

The Groundsman's Gilet is available in sizes XS through XL.

What positions are available for the cap? +

The Grove Cap can be embroidered with any cricket position. Simply let us know your preference when ordering.

Ordering and Delivery

How long does delivery take? +

The Grove Cap is made to order with 2 to 4 weeks delivery for overseas orders. The Groundsman's Gilet is made to order with 5 to 7 working days delivery within the UK.

Where do you ship? +

We ship The Groundsman's Gilet within the UK (5 to 7 working days). The Grove Cap ships overseas with 2 to 4 weeks delivery. International shipping enquiries are welcome; please contact us.

Can I track my order? +

Yes. You will receive tracking information via email once your order has been dispatched.

Returns and Exchanges

What is your returns policy? +

As all items are made to order, returns are accepted only for faulty or damaged goods. Please contact grove@absolutejaffa.com with photos of the issue.

How do I report a damaged item? +

Please email grove@absolutejaffa.com with photographs of the damage and details of your order. We will arrange a replacement or refund.

The Estate

Can I visit the estate? +

Yes. We hold Market Day on the second Saturday of each month. The estate is open to visitors from 10am to 4pm. See our Visit page for full details and directions.

Where is the grove located? +

The Absolute Jaffa Grove is located somewhere beyond the boundary in England. Full directions are provided once you register your visit on our Visit page.

When is Market Day? +

Market Day is held on the second Saturday of each month. The estate is open from 10am to 4pm. We accept both cash and card.

Can I visit on other days? +

Private visits by appointment only. Please contact grove@absolutejaffa.com to arrange.

Contact

How do I contact Absolute Jaffa? +

You can reach us at grove@absolutejaffa.com. We aim to respond to all enquiries within 48 hours.