Privacy Policy
Introduction
Absolute Jaffa (operating as SideDoor Ltd) respects your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website, place orders, or contact us.
Data We Collect
From our website
When you use our website and contact forms, we collect:
- Your name, email address, and any message content you provide
- Information about how you use the site (via standard web analytics)
- Your IP address and browser information
From orders
When you place an order via our Shopify shop (absolutejaffafarmshop.myshopify.com), Shopify collects and processes:
- Your name, delivery address, and contact details
- Payment information (processed securely by Shopify, never stored by us)
- Order history and product preferences
How We Use Your Data
- To fulfil and deliver your orders
- To respond to your enquiries
- To send you order confirmations and delivery updates
- To improve our website and services
- To comply with legal obligations
Third-Party Services
We work with trusted partners who process data on our behalf:
- Shopify (absolutejaffafarmshop.myshopify.com): processes all orders and payment information
- Netlify: hosts our website and processes form submissions
- Printify: manufactures and ships our caps (overseas, 2 to 4 weeks delivery)
- Inkthreadable: manufactures and ships our gilets (UK, 5 to 7 working days)
- Instagram: we may link to or share content from our Instagram presence
We do not share your personal data with third parties for marketing purposes without your consent.
Cookies
Our website uses minimal cookies. Functional cookies may be used to remember your preferences and provide a better experience. You can control cookies through your browser settings. We do not use tracking cookies for advertising.
Data Retention
- Contact form submissions: kept for 6 months unless you request deletion
- Order data: retained by Shopify for as long as your account exists, in accordance with UK tax law (6 years)
- Website analytics: aggregated data retained for 12 months
Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Restrict how we use your data
- Object to processing
- Data portability (receive a copy in a structured format)
- Withdraw consent at any time
To exercise any of these rights, contact us at grove@absolutejaffa.com.
Data Security
We take security seriously. Your data is transmitted via HTTPS encryption. Payment information is never stored by us, as Shopify handles all payment processing. However, no online service is entirely risk-free, and we cannot guarantee absolute security.
External Links
Our website may link to external sites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before submitting any information.
Changes to This Policy
We may update this privacy policy occasionally. We will notify you of any material changes by posting the new policy here and updating the effective date. Your continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy, or wish to exercise your data rights, please contact us at:
- Email: grove@absolutejaffa.com
- Website: absolutejaffa.com
SideDoor Ltd is the data controller for Absolute Jaffa and is committed to protecting your privacy.